Challenges:

High personnel turnover, unable to pay vendors, possibility of closing locations.

Action:

Leadership development process for owner and a Strategic Planning Process, which redefined the business and positioned the company for profitable growth.

Result:

All locations remained in business and were profitable in several months. This client was able to re-negotiate term-loans due to the detailed business plan.

Challenges:

Stagnant company growth—unable to grow beyond 100 employees

Action:

Implemented Strategic Planning Process, Leadership development process for executives, Management development process for managers, and Team Leadership development process for Supervisors.

Result:

Doubled staff in two years, turnover has been reduced, and annual revenue targets continue to be surpassed.

Challenges:

Company was struggling through an ownership transition from father to son. Bottom line results remained flat.

Action:

Customer Loyalty development process for staff, Management development process for owner to facilitate succession.

Result:

Bottom line performance exceeded expectations, achieved double digit growth in service side of business, and business growth enabled the acquisition of another business.

Challenges:

The company had an inexperienced management team, growth was stagnant, and the company was in the red financially.

Action:

Executive Leadership, Customer Service, and Sales development processes for staff.

Result:

The company has grown 400%, going from a $1M company to a $5M company.

Challenges:

Backlogs in material flow and disorganized warehouse causes late shipments, excessive overtime and missed business opportunities.

Action:

Improved warehouse layout and implementation of Lean tools for enhanced product flow.

Results:

Reduced finished goods inventory by 22%, warehouse space by 35%, and overtime by 12%, allowing for additional capacity to be utilized for new business.

Challenges:

Defective product and late shipments from supplier causes assembly line downtime.

Action:

Implemented Strategic Planning Process to vertically integrate operations to eliminate problem suppliers.

Results:

Expanded the operations’ capability by 31% and hired and trained additional headcount of 19 people to maintain the continuity of operations.

Challenges:

Lack of unionized employees involved in continuous improvement renders it difficult to achieve annual cost savings goal.

Action:

Negotiated with union and revised strategic plan to provide incentives and continuous improvement training to employees.

Result:

Achieved 23% employee engagement in project execution over 2 years and exceeded cost savings goal by 8%.

Challenges:

Distressed factory needs quick turnaround to achieve immediate return on investment to private equity firm.

Action:

Implemented Strategic Planning Process with Executives and Goal Planning Process for department managers.

Results:

Returned to profitability within 12 months, 4 months ahead of plan.

Challenges:

Stagnant growth allowed competition to maintain leading market share position

Action:

Developed and implemented unique consumer focused marketing tools to better identify opportunities for differentiation

Result:

Product Development teams had clearer goals for product features and company steadily gained market share, surpassing the 2 top competitors within 3 years

Challenges:

Inefficient processes and siloed communication causes long lead time and erroneous reports to customer

Action:

Team building and communication coaching with standardization of testing processes and implementation of basic Lean tools

Results:

Lead times reduced by 20%, erroneous reports reduced by 10% and improved employee morale in 3 months.